Managed IT and help desk
Your IT should work quietly in the background. We look after your computers, servers and software, catch problems early, and give your team one place to call when something breaks. One team, one fixed monthly rate, no surprises on the bill.
It’s a fit for businesses that have outgrown “the person who’s good with computers,” teams tired of waiting on a break-fix shop, and companies with an internal IT person who needs backup. You get the same care whether your team works in one office, several, or from home.
What’s included
- Help desk by phone, email, ticket portal and remote session
- Unlimited remote support for your whole team
- Proactive monitoring of computers and servers, so issues get fixed before anyone notices
- Software installs, updates, patches and licenses kept current
- New hire setup and departing staff offboarding, done the same way every time
- Microsoft 365, Google Workspace and Active Directory administration
- Vendor management: we deal with your internet provider, software vendors and line-of-business apps for you
- A dedicated account manager who knows your setup
Why Techo
One team for everything
Support, security, cloud and office tech under one roof. No more figuring out which vendor to blame.
Proactive, not reactive
We watch your systems and patch them on a schedule, so fewer things break in the first place.
A real person who knows your setup
When you call, you reach people who already know your business, your users and your systems.
Predictable cost
Fixed monthly pricing makes IT easy to budget. Your plan is built around your business, and everything included is spelled out in writing.
Frequently asked questions
What does “managed IT” actually mean?
Instead of calling someone only when something breaks, you hand us the day-to-day care of your IT. We monitor, maintain and support it on an ongoing basis, for a fixed monthly price.
Can you work alongside our in-house IT person?
Yes. Many businesses use us to take the routine work and after-the-fact firefighting off their internal staff, so they can focus on bigger projects.
How do we get started?
It starts with a free consultation. We review your computers, network, accounts and backups, show you the gaps, then fix the urgent items and set up monitoring during onboarding.
Book a free consultation
Ready to stop thinking about IT? Book a free consultation and we’ll show you what managed support would look like for your team.