IT for healthcare practices
Medical practices, clinics, ABA companies and nursing homes run on their systems. When the EHR is slow or a front-desk computer is down, patients wait. We keep your office systems reliable and your patient data protected, with HIPAA-minded security built into everyday IT.
Your staff should be focused on patients, not passwords and printers. We take care of the technology behind the practice, and we do it with patient privacy in mind at every step.
The IT challenges we see
- Downtime that stops check-in, charting and billing
- Patient data spread across computers, email, scanners and personal phones
- Phishing emails aimed at staff who are busy with patients
- Shared logins and old accounts that never got turned off
- EHR, imaging and billing software that needs updates and vendor support
The compliance you face
Healthcare providers must protect patient information under HIPAA, including its Security Rule for electronic data. That means access controls, encryption, audit trails, backups, staff awareness and written policies. Cyber insurers and the partners you share data with will often ask the same questions.
How Techo helps
- Help desk support for clinical and front-office staff
- EHR support and coordination with your software vendors
- Access controls, multi-factor sign-in and individual logins for every user
- Encryption of laptops, email and backups that hold patient data
- Encrypted backups and a recovery plan so the practice can get back up fast
- Secure email and file sharing for patient information
- HIPAA-focused IT reviews, policies and records
- Secure Wi-Fi with guest access kept apart from clinical systems
Frequently asked questions
Can you make us HIPAA compliant?
We handle the IT side: the controls, safeguards, policies and records HIPAA expects. Your practice stays responsible for compliance overall, and we help you keep the technical part solid and documented.
Do you work with our EHR?
Yes. We support the computers, network and accounts your EHR runs on, and work with your EHR vendor when something needs their attention.
We have several locations. Can you support all of them?
Yes. We work with businesses nationwide and can support multiple offices with the same setup and standards.
Book a free consultation
Want to know how your practice measures up? Book a free consultation and we’ll review your systems, your patient-data risks and what support would fit.